Customer experiences
Frequently asked questions
We ship all our orders with Australia Post. If you place your order before 11 p.m., your package will be shipped the same day free of charge, including track and trace. This means you will receive your order quickly and at no extra cost! Shipping is always free!
Not completely satisfied? Don't worry! You can easily and quickly return your order within 30 days of receipt, with a 100% return guarantee if it doesn't fit or isn't right. We'll make sure the process runs smoothly, so you don't have to worry.
Our clothing fits exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and be sure that it fits perfectly. All our clothes fit normally, so you can just choose your usual size, just like with any other brand.
Do you have a question or need advice? Don't hesitate to contact us. We are here to help you and give you advice.
Email: info@emily-andco.com
Mon–Fri 9:00 a.m.–5:00 p.m.
Sat–Sun 10:00 a.m.–5:00 p.m.